Shipping, Returns & Exchanges


*FREE FIRST CLASS USA TRACKED SHIPPING (1-3 DAYS)*

*FREE INTERNATIONAL SHIPPING (5-10 DAYS)*

Please note we ship on the day of the order if placed before 3pm EST, if not then the package will be shipped the following day.

 

We offer returns & exchanges on orders when claimed within 14-days of your order being delivered. Unfortunately we do not offer exchanges outside of the U.S in this case we will offer a refund. We just ask you cover the small return shipping fee & your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If the item shows no signs of damage, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges  
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at info@storebyindy.com.

Shipping 
To return your product, please email us to receive the returns address. 

info@storebyindy.com